Knocking down your existing home and rebuilding a new one needn’t be daunting, especially when you engage a company that is experienced and reliable like Rawson Homes.
We really know the industry and what home builders want. Rawson Homes has been around for almost forty years, so we have seen many industry changes and can confidently say we are in tune with customer needs and wants and what makes a great home, long after the handover. Not just a family owned business but we’re professional with a genuine commitment to being completely transparent about costs.
Here are five reasons why you’d benefit by choosing us for your next home build.
Knockdown/Rebuild – Before and After
Reason one: outstanding customer service
Our customer service is unparalleled because we truly understand that we need to establish a solid relationship with our customers during this exciting and monumental time in their lives. It’s important to us that we deliver above and beyond and we’re genuinely thrilled to be included in your building journey.
We focus on:
- keeping you informed every step of the way,
- paying close attention to all the details and,
- meeting your needs.
‘Greg Harrison has been wonderful keeping us informed as we are so far away and we appreciate this very much. Due to his sight for detail we have a truly wonderful home and can’t wait to move in,’ Laurie and Peter Bowering.
To maintain integrity and a high level of customer service, we don’t focus on building as many homes as we can, instead we just focus on building great homes. We aim to achieve personalised attention and “one on one” service.
‘…we are large enough to have systems in place to deliver you a smooth experience, while remaining small enough to give you personalised service all the way through,’Lawrie Rawson, Founder and Director, Rawson Homes.
Our customers said it best when they say ‘it was like they were building their own homes.’
‘The basic level of Rawson Homes was on par with the upper level home we had previously looked at with another builder, this meant that there was less we had to add and do, it was already there,’ Greg and Kylie Donaldson.
In addition to a high quality home, Rawson Homes prioritise communication with our customers; from our sales staff through to construction and warranty staff.
Reason two: the design can be adapted to meet your needs
Our adaptability and flexibility is second to none. Not only will we negotiate with council on your behalf, helping you navigate the tricky waters of regulations and requirements but we’ll assist you in achieving the perfect home for your lifestyle and needs.
Our experienced sales and internal staff know all our products and inclusion really well and guide our customers through the sales and tender process assuredly, so you build a home exactly the way you want it. Whether that means you require the perfect house for a tricky shaped block or have a specific house plan in mind.
Knockdown/Rebuild – Before and After
Reason three: no hidden costs
Forget the horror stories that you’ve heard from other people, building your dream home can be a terrific and fulfilling experience, especially when it comes to your budget. We are known for being utterly transparent with our costs and do everything we can to ensure there are no surprise or hidden costs that happen to crop up during the process. In short; we offer real prices.
‘You can go to an architect and say, “I have $800 000 and he’ll still design a house that will cost $1.2 million to build.” With us, we know how much it will cost so that’s never an issue,’ Lawrie Rawson.
‘Building with Rawson was a good experience… there were no “gotchas” at the end with everything meeting the expectations that we were initially given,’ Mun and Mae Leen Phoon.
Reason four: we seek solutions for you
We are solution focused and attentive to detail. Rawson Homes:
- find the right results for your needs, even where other builders can’t,
- attend to problems and queries throughout the entire process,
- have integrity when it comes to following up on things that we say we’ll do.
This all adds up to complete peace of mind, less stress and more satisfaction when it comes to the rebuild of your perfect home.
‘Throughout the building process, they were always willing to attend to any problem or query promptly and courteously,’ Rosemary and Ray Wilkinson.
Reason five: the finishing touches
Rawson Homes offer high quality finishes as part of our LUX inclusions range. Where other building companies may see these as extras or “add ons”, we retain the position that these key features are part of your ideal home and should be included from the start. Designer fixtures and fittings, such as gorgeous splashbacks, stone benchtops, air conditioning and even high end appliances like a dishwasher and microwave (and even a bath) are included in the LUX range.
‘The quality finishes was one of the big things for us. From start to finish, we couldn’t be happier. We’re happy to go and do it again. I don’t think Rawson could do anything better with this house,’ The Rees family.
Join numerous other happy home owners and see the Rawson Homes difference for yourself. Contact us today.